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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Ameer Hamza Ashraf

November 2, 2026

5 out of 5 rating by Ameer Hamza Ashraf
"Cheyenne is amazing, helped me out find the right coverage."
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briana Shelton

October 27, 2026

5 out of 5 rating by briana Shelton
"She is very helping and kind. Treats her clients like family."
We responded:
"Briana, thank you for the review! I absolutely care about you and all of my customers. My team and I always be here to provide help when needed--whether it's regarding car insurance, home insurance, life insurance or billing questions. Thank you for choosing me and my team! "
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Stephany Andrade

October 26, 2026

5 out of 5 rating by Stephany Andrade
"I had a great experience working with Cheyenne! She was very professional, efficient, and helpful throughout the entire process. Communication was easy, everything moved quickly, and she made getting my auto insurance set up feel simple and stress-free. She was also able to get me a better rate than the original quote I received online, which I really appreciated. Overall, it was a great experience, and I would definitely recommend Cheyenne to anyone looking for insurance!"
We responded:
"Stephany, welcome to the #WeInsureIndy team! We are thankful for the review and for recognizing Cheyenne for her efforts. We are excited to help you with all of your insurance needs including home, life or disability!"
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Stacey

October 22, 2026

5 out of 5 rating by Stacey
"Loved working with Cheyenne as always! She helped me set up a Juvenile whole life policy for my son. Thank you Cheyenne and Kellie 💜"
We responded:
"Stacey, protecting our families and creating a legacy is our top priority. Thank you for trusting our team to give you this peace of mind! We appreciate you and look forward to being here for generations to come."
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Debbie Fowler

October 20, 2026

5 out of 5 rating by Debbie Fowler
"Always a great experience with my agent Kelly and her staff."
We responded:
"Debbie, thank you for the awesome review. We aim to please and making the process easy is a priority! Thank you for trusting us with your insurance needs."
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Jubass Family

October 19, 2026

5 out of 5 rating by Jubass Family
"Excellent Service 10/10 especially Cheyenne what a great and helpful person she is, thank you so much hope to continue this beautiful journey. 😊"
We responded:
"We love hearing reviews like this! Cheyenne and our whole team are thankful for you choosing us to take care of your insurance needs! Welcome to the Taylor Agency!"
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Nikolas White

October 19, 2026

5 out of 5 rating by Nikolas White
"Cheyenne did a fantastic job of helping me figure out what renters insurance policy fit my situation best, especially since I haven’t the first clue when it comes to the different things it covers.

Definitely recommend reaching out if you need insurance and you dont know the first place to start or what you need!"
We responded:
"Nick, thank you for taking the time to rate your experience! Our team takes pride in helping with all insurance needs be it car insurance, renters, homeowners or life insurance. We appreciate you recognizing the work that Cheyenne puts in daily to take care of our customers. "
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Denise Caserotti

October 12, 2026

5 out of 5 rating by Denise Caserotti
"Exceptional"
We responded:
"Denise, we are thrilled that you had a positive experience with our team! We aim to be responsive and to listen to the needs of our customers. Thanks for recognizing our effort! "
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Armando Salinas

October 12, 2026

5 out of 5 rating by Armando Salinas
"Greet service as always."
We responded:
"Armando, we are pleased to have you as a customer! Thank you for the feedback and we'll continue to put you first! "
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Tameka Benford

October 7, 2026

5 out of 5 rating by Tameka Benford
"I had the pleasure of speaking with Cheyenne and she was extremely helpful, thorough and made everything easy and clear to understand. I am very satisfied with her service and how she handled my call. She made the process of adding my daughter as a new driver simple as well as provided me with some savings for the drive and safe program and provided me with the steer clear form since my daughter took drivers ed. I would have not known anything about that if it wasn’t for her. Thank you Cheyenne."
We responded:
"Tameka, thank you for taking time out of your busy schedule to leave valuable feedback regarding your interaction with our team. We are happy that you had such a great experience with Cheyenne! She has been a wonderful addition to our team and to our customers. Thank you for recognizing her! "
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David

October 7, 2026

5 out of 5 rating by David
"Everyone at State Farm has been so helpful.
I had a very positive experience today with Cheyenne. I requested a physical auto insurance card, and she couldn't have made it easier. It's a pleasure to do business with such nice people!"
We responded:
"David, we are so appreciative of your business. Thank you for taking the time to recognize the efforts of our team and mentioning Cheyenne specifically. Our team loves to help and it's always great to be recognized. Thank you! "
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Constance Tardy

September 29, 2026

5 out of 5 rating by Constance Tardy
"Kellie and associates took their time and explained their auto and homeowners insurance policies. After their consultation, we were comfortable in accepting their insurance policies. They were so kind and patient with us senior citizens!"
We responded:
"Mrs. Tardy thank you for taking the time to provide feedback! We are thrilled to be taking care of your family for your insurance needs. We appreciate you and are so thankful that you chose us!"
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Eric Shelton

September 15, 2026

5 out of 5 rating by Eric Shelton
"⭐⭐⭐⭐⭐ Excellent Service and a Team I Can Depend On

I’ve had a great experience with Kellie Taylor’s State Farm office. Kellie and her team have always been professional, helpful, and responsive whenever I’ve needed assistance with my insurance.

What I appreciate most is having an agent’s office that I can actually reach and communicate with when something comes up. They take the time to answer questions, explain things clearly, and help get issues handled rather than making you feel like you’re just another policy number.

Having multiple vehicles and other insurance needs, it’s important to me to have an agent and team that I can depend on. My experiences with Kellie Taylor’s office have given me that confidence.

I definitely recommend Kellie Taylor and her State Farm team to anyone looking for an insurance agent who provides professional, personal service."
We responded:
"Eric, thank you so much for taking the time to write a detailed and heartfelt review. Our goal is to deliver the kind of service that our customers deserve and to do it at a high level. We care about your family and want to make sure they are properly protected. Thank you for giving us the opportunity to do so! We appreciate and value you being a customer! "
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Erica Mathews

September 15, 2026

5 out of 5 rating by Erica Mathews
"Cheyenne was very helpful in getting me what I needed quickly! She and Damon both have always taken care of me and get what I need fast!"
We responded:
"Erica, I’m thankful that you had a great experience with the team. I’m even more thankful that you choose our agency to take care of your insurance needs. We appreciate you!"
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Lynette M.

September 8, 2026

5 out of 5 rating by Lynette M.
"Excellent customer service"
We responded:
"Lynette, we are thankful that you had an excellent experience! It is our joy to take care of our customers and are thankful to have the chance to take care of your insurance needs! "
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Constance Tardy

August 18, 2026

5 out of 5 rating by Constance Tardy
"Kelly and Damon gave us a great price on our auto and property insurance. They took their time and went step by step in explaining our policy. They saved us hundreds! They are really good people!"
We responded:
"Mr. & Mrs. Tardy we are thrilled to have you as customers. We look forward to taking care of you and giving you the service you deserve!"
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Jeyla Chatman

August 3, 2026

5 out of 5 rating by Jeyla Chatman
"kellie Taylor is awesome communicates great and is there to help you with whatever you need!)"
We responded:
"Jeyla, it was an absolute pleasure to meet you and take care of your insurance needs! I look forward to my team and I taking care of you!"
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Daniel Gugel

July 28, 2026

5 out of 5 rating by Daniel Gugel
"Patrick did a great job of making the experience of switching my home and vehicle insurance from Geico to state farm very easy and painless. I appreciate his effort and work!"
We responded:
"Thank you for the feedback, Daniel! Welcome to State Farm! We look forward to showing you the difference that comes with having a personal, local insurance team on your side!"
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Byron Vaughn

July 27, 2026

5 out of 5 rating by Byron Vaughn
"Kellie was friendly, knowledgeable, and very helpful."
We responded:
"Thank you for choosing us for your car insurance needs, Byron! We look forward to serving you now and in the future!"
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Maxine Thomas

July 21, 2026

5 out of 5 rating by Maxine Thomas
"I want to share with everyone who is looking for a great insurance agent, and I want to keep her all to myself at the same time.
It was a very great experience discussing my insurance needs with Kellie. She's very knowledgeable, transparent and her compassion to help her clients are truly appreciated. Especially during a difficult situation I've had.

I highly recommend Kellie!!!!"
We responded:
"Maxine, thank you for the kind words. It’s my absolute pleasure to help you and your family. I firmly believe that our customers are the reason my team and I are here and because of that you deserve the very best! Thank you again for trusting us!"
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Patrice Wilson

July 16, 2026

5 out of 5 rating by Patrice Wilson
"Patrick was very polite and spoke kindly and gave good information about the policy.
Thank you Patrick !"
We responded:
"Thank you for taking the time to leave a review, Patrice! We are thrilled that you’ve had a great experience with Patrick and look forward to helping you with all of your insurance needs whether it’s auto, home, business or life insurance!"
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Tiffany McClendon

July 11, 2026

5 out of 5 rating by Tiffany McClendon
"Kellie and her staff are very helpful and exceed expectations for their customers. I'm very pleased with the service I have received."
We responded:
"Thank you for the kind words and vote of confidence, Tiffany!"
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Erica Cosey

July 11, 2026

5 out of 5 rating by Erica Cosey
"Kellie, Damon and all of the staff are so friendly and helpful. They never make you feel like you are a bother or that they are rushing through whatever need or concern you may have (no matter how many times you call to make changes). They follow up when necessary and send you a card for your birthday. The experience is personal and makes you feel like you matter. I couldn’t be happier with my insurance choice."
We responded:
"Erica, it is our absolute pleasure to take care of the insurance needs of you and your family. Thank you for the kind words!"
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Kristle Brooks

July 11, 2026

5 out of 5 rating by Kristle Brooks
"Kellie is such a professional and treats her clients like they are family then just a transaction. If you need property, auto or life insurance please get with Kellie Taylor. She and her team are awesome."
We responded:
"Thank you for the recommendation, Kristle! I am blessed to have you as an industry peer who also cares for her clients!"
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Pamela Marcov

June 22, 2026

5 out of 5 rating by Pamela Marcov
"Patrick was very friendly, and explained everything well. Enjoyed working with him. Receptionist very pleasant also. Pam"
We responded:
"Thank you for the kind words Ms. Pam! We are thankful to have you as a customer and look forward to taking care of all your insurance needs."