State Farm® Insurance Agent Kellie Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeyla Chatman
August 3, 2026
5
out of
5
rating by Jeyla Chatman
"kellie Taylor is awesome communicates great and is there to help you with whatever you need!)"
We responded:
"Jeyla, it was an absolute pleasure to meet you and take care of your insurance needs! I look forward to my team and I taking care of you!"
Daniel Gugel
July 28, 2026
5
out of
5
rating by Daniel Gugel
"Patrick did a great job of making the experience of switching my home and vehicle insurance from Geico to state farm very easy and painless. I appreciate his effort and work!"
We responded:
"Thank you for the feedback, Daniel! Welcome to State Farm! We look forward to showing you the difference that comes with having a personal, local insurance team on your side!"
Byron Vaughn
July 27, 2026
5
out of
5
rating by Byron Vaughn
"Kellie was friendly, knowledgeable, and very helpful."
We responded:
"Thank you for choosing us for your car insurance needs, Byron! We look forward to serving you now and in the future!"
Maxine Thomas
July 21, 2026
5
out of
5
rating by Maxine Thomas
"I want to share with everyone who is looking for a great insurance agent, and I want to keep her all to myself at the same time.
It was a very great experience discussing my insurance needs with Kellie. She's very knowledgeable, transparent and her compassion to help her clients are truly appreciated. Especially during a difficult situation I've had.
I highly recommend Kellie!!!!"
We responded:
"Maxine, thank you for the kind words. It’s my absolute pleasure to help you and your family. I firmly believe that our customers are the reason my team and I are here and because of that you deserve the very best! Thank you again for trusting us!"
Patrice Wilson
July 16, 2026
5
out of
5
rating by Patrice Wilson
"Patrick was very polite and spoke kindly and gave good information about the policy.
Thank you Patrick !"
We responded:
"Thank you for taking the time to leave a review, Patrice! We are thrilled that you’ve had a great experience with Patrick and look forward to helping you with all of your insurance needs whether it’s auto, home, business or life insurance!"
Tiffany McClendon
July 11, 2026
5
out of
5
rating by Tiffany McClendon
"Kellie and her staff are very helpful and exceed expectations for their customers. I'm very pleased with the service I have received."
We responded:
"Thank you for the kind words and vote of confidence, Tiffany!"
Erica Cosey
July 11, 2026
5
out of
5
rating by Erica Cosey
"Kellie, Damon and all of the staff are so friendly and helpful. They never make you feel like you are a bother or that they are rushing through whatever need or concern you may have (no matter how many times you call to make changes). They follow up when necessary and send you a card for your birthday. The experience is personal and makes you feel like you matter. I couldn’t be happier with my insurance choice."
We responded:
"Erica, it is our absolute pleasure to take care of the insurance needs of you and your family. Thank you for the kind words!"
Kristle Brooks
July 11, 2026
5
out of
5
rating by Kristle Brooks
"Kellie is such a professional and treats her clients like they are family then just a transaction. If you need property, auto or life insurance please get with Kellie Taylor. She and her team are awesome."
We responded:
"Thank you for the recommendation, Kristle! I am blessed to have you as an industry peer who also cares for her clients!"
Pamela Marcov
June 22, 2026
5
out of
5
rating by Pamela Marcov
"Patrick was very friendly, and explained everything well. Enjoyed working with him. Receptionist very pleasant also. Pam"
We responded:
"Thank you for the kind words Ms. Pam! We are thankful to have you as a customer and look forward to taking care of all your insurance needs."
Ledezma Lina
June 17, 2026
5
out of
5
rating by Ledezma Lina
"She was very nice and helpful she helped me out with what I needed"
We responded:
"Thank you for sharing your experience! We appreciate you and are thankful for your business! "
Earriel Starks
June 17, 2026
5
out of
5
rating by Earriel Starks
"This is my first year with Kellie and her team and it has been such a pleasure! Everyone is incredibly helpful and I can honestly say I’ve never had better customer care. 10/10!"
We responded:
"We are thankful to have you and your family as customers, Earriel! We love to serve. Thank you for trusting us to protect you!"
Val Floyd
June 10, 2026
5
out of
5
rating by Val Floyd
"Keisha was very friendly and professional. Willing to take the extra step to make sure I was satisfied."
We responded:
"Thank you for the glowing review! We truly appreciate your business Ms. Valerie! "
emily mellentine
May 22, 2026
5
out of
5
rating by emily mellentine
"Kellie is extremely helpful, kind, and supportive of small business owners! Very prompt and friendly. Happy to have found her."
We responded:
"Emily it is truly an honor to serve you. We wish you the absolute best with your business and thank you for trusting us! "
Tonja Taylor
May 18, 2026
5
out of
5
rating by Tonja Taylor
"Keisha assisted me today on my call to State Farm. She was professional, spoke very well, kind , insightful and a joy to speak with. Keisha is a great addition to Kellie Taylor’s team.
Thanks again Keisha!!
Sincerely,
T. Taylor"
We responded:
"Tonja, thank you for the feedback! We love that you had an excellent experience with Keisha! It is always our pleasure to serve you and sincerely thank you for being a customer!"
Brea Stewart
May 18, 2026
5
out of
5
rating by Brea Stewart
"I just love love love Kelly & her team! Such great people, they go beyond measures to accommodate their clients. I couldn’t have picked a better agent/company keep up the awesome work you guys"
We responded:
"We love you too, Brea! It is our absolute pleasure to take care of your family’s insurance needs. Thank you for continuing to trust us—we are always here to help!"
aurora
May 4, 2026
5
out of
5
rating by aurora
"Purchased my first car so i was looking into insurance. Patrick was super chill and very nice,explained everything thoroughly so I knew what I was getting myself into!"
We responded:
"Welcome to the agency and thank you for the review! We’re thankful that you had a positive experience. Congratulations on buying your first car—we love that you allowed us to part of such a milestone!"
Micheal Jones
April 15, 2026
5
out of
5
rating by Micheal Jones
"Very professional and polite"
We responded:
"Michael, thank you for the review and for being a valued customer! We appreciate and look forward to continuing to serve you!"
Gretta Michael
April 14, 2026
5
out of
5
rating by Gretta Michael
"I recently moved back to Indiana after living out of state for several years. I called Kellie to inquire about getting my insurance switched over and she helped me get it all taken care of care of quickly as well as providing me with information about what I would need to get my license and registration updated. She was a pleasure to speak with, and I would highly recommend her as an insurance agent."
We responded:
"Welcome to Indy, Gretta! We are so happy to be your local insurance agency and look forward to helping you get reacquainted with the city. If we can ever be of service please keep us in mind! We love to serve our customers!"
Melissa Purcell
March 25, 2026
5
out of
5
rating by Melissa Purcell
"Keisha was so helpful. She took care of all my issues, made phone call to my adjuster and made sure I walked away feeling much better about my claim."
We responded:
"Melissa, we appreciate your feedback. Thank you for giving our team the opportunity to serve you and assist with your insurance claim. Your positive review brought a tremendous amount of joy to Keisha’s day!"
Christ_Gang_Doulos
March 10, 2026
5
out of
5
rating by Christ_Gang_Doulos
"Keisha was exceptional! Superior customer service skills. She articulated everything in such a way that I didn't need her to clarify anything! Her beautiful attitude was off the charts. Give this woman a promotion right now!"
We responded:
"Thank you for taking the time to leave a review regarding your experience with our team! We take pride in providing friendly, dependable service. We are happy to have met your expectations!"
Kelsea Rainwater
March 10, 2026
5
out of
5
rating by Kelsea Rainwater
"Keisha has been extremely helpful through the entire process of my claim!"
We responded:
"Kelsea, thank you for leaving such valuable feedback! We aim to make the claims process fast and easy. We are thankful to have you as our customer and look forward to continuing to serve you."
Beckah Hershberger
February 20, 2026
5
out of
5
rating by Beckah Hershberger
"Keisha was amazing answered questions and took very good care of me with my insurance plan."
We responded:
"Beckah, thank you for taking the time to share your experience. We are thankful that you’ve chosen us as your insurance agency. Keisha takes a lot of pride in caring for our customers. We are thankful that you had a great experience and look forward to serving you!"
Sierra Webb
February 16, 2026
5
out of
5
rating by Sierra Webb
"Damon was excellent at detailing my daughter’s life insurance policy. He answered all of the questions that I had during our call. He’s very professional. We’re in good hands! I’m very satisfied with this agency"
We responded:
"Sierra, thank you for choosing us to care of your life insurance needs. We are thankful that your experience with Damon was a great one—he is passionate about caring for our family of customers. Thank you for choosing us!"
Hayward Ford
February 11, 2026
5
out of
5
rating by Hayward Ford
"It was a good experience."
We responded:
"Hayward, thank you for taking the time to share your experience! We are thankful that you found value in the service you received. We appreciate you being a customer and look forward to taking care of your insurance needs."
KQWAZ GAMING
February 3, 2026
5
out of
5
rating by KQWAZ GAMING
"I had a great experience Patrick was wonderful very helpful and professional he was easy to talk too and he helped me set my policy up with no problem I really enjoyed working with him"
We responded:
"Thank you for the awesome feedback! We are pleased that you had a wonderful insurance experience with Patrick—he is a valuable member of our team and his dedication shines through with our customers. We look forward to serving you!"