Customer Service Manager - State Farm Agent Team Member
Full Time in Indianapolis, IN
Responsive recruiter
Replies within 24 hours
Benefits
- 4 day work week
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Flexible schedule
ROLE DESCRIPTION
As a Customer Service Manager - State Farm Agent Team Member with Kellie Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
- Oversee the agency team and daily operations.
- Develop and implement customer service policies and procedures.
- Handle escalated customer complaints and issues.
QUALIFICATIONS
- 3-5 years of sales or insurance experience, State Farm experience preferred.
- Leadership and organizational skills.
- Communication and problem-solving abilities.
- Must be currently licensed (Property/Casualty and Life/Health).
Compensation $40,000.00 - $60,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none